Guidence

As a leading technology analyst firm, we empower corporations, institutions and vendors through specialised subscriptions featuring data-driven reports and strategic advisories. With extensive experience guiding organisations of all sizes including public departments through generational technology shifts, we help clients optimise their business processes.

Our actionable insights are delivered through targeted reports, briefs, and advisories built on rigorous research, interviews and industry discussions. From vendor shortlists and product evaluations to solution roadmaps, solution comparisons and from peer studies to outsourcing guidance, we provide the clarity needed to achieve your goals. Many of our implementation strategies leverage our proprietary ADDAM framework: Assess, Develop, Design, Assemble and Manage.

We offer broad horizontal expertise across a wide spectrum of topics

• Artificial Intelligence
• Automation
• Digital risk and cybersecurity
• Digital and business transformations
• Customer experience
• IP Services and Communications
• e-Business, ERP & Supply Chain
• Smart Homes, Appliances & Home Networking
• Data & Voice Convergence
• IT Services
• SMB
• Wireless Technologies -Bluetooth, WLAN,GPRS, 3G
• Customer Relationship Management & Billing
• Enterprise Computing & Infrastructure
• Channel Strategy
• Vertical Industries
• Networking & Transmission
• Internet Platforms & Tools
• Semiconductor & Electronics

The impact of technology is enterprise-wide, across many core business functions and processes. We ensure our clients achieve a strong return on investment by leveraging our deep understanding of emerging technology trends. Our forward-looking guidance helps organisations seamlessly integrate new systems, adopt industry best practices and extract maximum value from their infrastructure. Recognising that digital technologies are critical to managing today’s customer experience, we also provide essential guidance that bridges the gap between ICT and core Business-IT processes.